These Terms & Conditions of Use (the “Terms”) constitute a legally binding agreement between you (the “User”, “you”, or “your”) and AstroSure AI Private Limited, a company incorporated under the Companies Act, 2013, with its registered office in India (the “Company”, “AstroSure”, “we”, “us”, or “our”), governing your access to and use of the AstroSure mobile application, the websites operated by us (including any subdomains), and all features, content, AI-generated outputs, predictions, reports, rituals, consultations, and digital services made available through them (collectively, the “Services”).
These Terms are an electronic record published in accordance with the provisions of the Information Technology Act, 2000 (the “IT Act”) and the rules made thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (the “IT Rules, 2021”), and do not require any physical or digital signature. By installing the AstroSure application, creating an account, accessing any portion of the Services, clicking “I Accept”, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional rules, guidelines, or supplemental terms we may publish from time to time. If you do not agree, you must not access or use the Services.
In addition to the terms defined elsewhere in these Terms, the following definitions apply:
The Services are intended only for individuals who are at least 18 (eighteen) years of age and competent to enter into a binding contract under the Indian Contract Act, 1872. By using the Services, you represent and warrant that you meet these eligibility criteria. If you are below 18 years of age, you are expressly prohibited from creating an Account or using the Services.
To access most features of the Services, you must register for an Account by providing accurate, current, and complete information, including (without limitation) your name, mobile number, email address, gender, date and time of birth, and place of birth. You agree to keep this information accurate and up to date. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
You may not maintain more than one Account, share your Account credentials, or transfer your Account to any other person without our prior written consent. We reserve the right to suspend or terminate duplicate or fraudulent Accounts.
Subject to your continued compliance with these Terms, AstroSure grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the AstroSure application on a mobile device that you own or control, and to access and use the Services for your own personal, non-commercial purposes. All rights not expressly granted to you under these Terms are reserved by AstroSure and our licensors.
Certain features of the Services are made available only to Users who purchase a Subscription. The features included in each Subscription tier, the pricing, the billing cycle (monthly, quarterly, annual, or lifetime), and applicable taxes are displayed within the Services at the time of purchase. We may revise our Subscription plans, pricing, or features at any time, with prospective effect, and any such revisions will apply only from the start of your next billing cycle unless otherwise required by law.
Payments may be processed through one or more of the following channels, as applicable to your device and the nature of the purchase: (a) Razorpay and other authorised payment aggregators for payments made on Android devices, the web, and one-time consultation purchases on iOS; and (b) the Apple App Store using Apple In-App Purchase (StoreKit) for auto-renewable subscriptions purchased on iOS devices. Where a Subscription is purchased through the Apple App Store, the billing, refund, and cancellation rules of Apple Inc. shall apply in addition to these Terms, and you may need to manage that Subscription directly via your Apple ID settings.
Recurring Subscriptions are billed in advance at the start of each billing cycle and renew automatically unless cancelled before the end of the then-current cycle. By purchasing a recurring Subscription, you authorise us (and our payment partners) to charge your selected payment method on each renewal date. You may cancel auto-renewal at any time through the Account settings within the Services or, where applicable, through the Apple App Store.
All fees are exclusive of applicable taxes, including Goods and Services Tax (GST), unless explicitly stated otherwise. The Company shall collect and remit GST as required under the Central Goods and Services Tax Act, 2017 and applicable State legislation.
Except as expressly provided in this clause or required by applicable law, all payments made for Subscriptions and digital Content are non-refundable. You may cancel your Subscription at any time, but cancellation will take effect from the end of the then-current billing cycle and you will continue to enjoy access to paid features until that date. Refund requests for technical failures, accidental purchases, or duplicate charges will be evaluated on a case-by-case basis and, where approved, processed within 7 to 14 business days through the original payment method. Refunds for Subscriptions purchased via the Apple App Store must be raised directly with Apple.
We may, at our sole discretion, make selected features (including a single recommended ritual and the ability to add custom rituals) available without charge. The scope of the free tier may change from time to time, and free-tier features are provided on an “as-is” basis without any warranty or service-level commitment.
The Services provide astrological computations (including dasha, transits, panchang, muhurat, divisional charts, ashtakavarga, and other Vedic frameworks), AI-generated guidance, predictions, compatibility analyses, remedies, rituals, and related spiritual content (collectively, “Astrological Content”). Such Astrological Content is provided for informational, educational, and personal-reflection purposes only and is not a substitute for professional medical, psychological, financial, legal, investment, or any other advice. You should always consult a qualified professional before making any decision based on Astrological Content.
Significant portions of the Services rely on artificial intelligence, including the Agastyaa Engine and large language models. AI-generated outputs may be incomplete, inaccurate, outdated, or otherwise unsuitable for your specific situation. We make no representation that any AI-generated output reflects objective truth or will produce a particular outcome. You agree to use AI-generated outputs with discretion and at your own risk.
Predictions, forecasts, “lucky” recommendations, muhurat suggestions, compatibility scores, and similar features are based on traditional astrological frameworks and probabilistic reasoning. No outcome is guaranteed. AstroSure does not assure any particular result in your career, relationships, finances, health, or any other domain.
AstroSure does not practise medicine, psychology, law, financial advisory, investment advisory, or any other regulated profession. The Services are not intended to diagnose, treat, cure, or prevent any disease, mental-health condition, or financial loss.
You retain all ownership rights in your User Content. By submitting User Content to the Services, you grant AstroSure a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, process, transmit, display, and use such User Content solely to operate, provide, improve, and personalise the Services for you, and to develop, train, evaluate, and improve our AI systems on a de-identified or aggregated basis, in each case in accordance with our Privacy Policy and applicable law.
You agree not to use the Services, and not to permit any other person to use the Services, to:
If you believe any Content or User Content available through the Services violates these Terms or any applicable law, you may report it to our Grievance Officer at the address set out in Clause 16. We will act on such reports in accordance with the IT Rules, 2021.
All right, title, and interest in and to the Services and the Content (excluding User Content), including the AstroSure name and logo, the Astro Engine, the Hyper-Personalization Engine, the Agastyaa Engine, all software, designs, text, graphics, interfaces, computations, algorithms, prompts, knowledge graphs, and methodologies, are and shall remain the exclusive property of AstroSure or our licensors, protected by Indian and international intellectual-property laws. Nothing in these Terms transfers any ownership of such intellectual property to you.
The Services may incorporate or link to third-party services, including payment aggregators, app stores, push-notification providers, analytics providers, cloud-hosting providers, AI-model providers, and translation providers. Your use of any such third-party service is governed by the terms and privacy policies of the relevant third party, and AstroSure shall not be responsible or liable for the acts or omissions of any such third party.
We may suspend, restrict, or terminate your access to the Services (in whole or in part), with or without notice, if we reasonably believe that: (a) you have breached these Terms; (b) your continued use poses a risk to the security, integrity, or lawful operation of the Services; (c) we are required to do so under applicable law, a court order, or a directive from a competent authority; or (d) we discontinue the Services in whole or in part. You may terminate your Account at any time by following the in-app deletion flow or writing to our Grievance Officer. The full procedure, the categories of data we delete or retain, the cool-off period, and your rights are set out in our Account Deletion Policy. Termination shall not relieve either party of any obligation that accrued before the date of termination.
To the maximum extent permitted under applicable law, the Services and all Content are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties or representations of any kind, whether express, implied, statutory, or otherwise, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, uninterrupted availability, or freedom from errors or harmful components. Without limiting the foregoing, AstroSure makes no warranty that any Astrological Content or AI-generated output will achieve any particular result.
To the maximum extent permitted under applicable law, in no event shall AstroSure, its directors, officers, employees, contractors, agents, or licensors be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, or business opportunities, arising out of or in connection with the Services, even if AstroSure has been advised of the possibility of such damages. Notwithstanding anything to the contrary in these Terms, our total aggregate liability to you arising out of or in connection with the Services and these Terms shall not exceed the higher of (i) INR 5,000 (Indian Rupees five thousand only) and (ii) the total amounts paid by you to AstroSure during the 12 (twelve) months immediately preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless AstroSure, its affiliates, directors, officers, employees, and agents from and against any and all claims, demands, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms, the Privacy Policy, or any applicable law; (b) your User Content; (c) your misuse of the Services; or (d) any infringement by you of any third-party right.
We may amend these Terms at any time by posting the revised version within the Services or on our website and updating the “Effective Date” above. Material changes will be notified to you through reasonable means (in-app notice, email, or push notification). Your continued use of the Services following the effective date of such amendments constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Services.
AstroSure shall not be liable for any failure or delay in performance of any obligation under these Terms to the extent such failure or delay is caused by an event beyond our reasonable control, including acts of God, natural calamities, pandemics, war, terrorism, civil unrest, government action, telecommunications failure, internet outage, denial-of-service attacks, or failure of upstream service providers.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India. Subject to Clause 15.2, the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction.
The parties shall first attempt in good faith to resolve any dispute through informal negotiation by writing to our Grievance Officer at the address set out in Clause 16.
If a dispute is not resolved within 30 (thirty) days of the date of the written notice referred to in Clause 15.1, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by AstroSure. The seat and venue of arbitration shall be Chennai, Tamil Nadu, and the language of the proceedings shall be English. The award rendered by the arbitrator shall be final and binding on the parties.
In compliance with the IT Act and the IT Rules, 2021, the contact details of our Grievance Officer are as follows:
The Grievance Officer shall acknowledge any complaint within 24 (twenty-four) hours and shall endeavour to dispose of such complaint within 15 (fifteen) days from the date of receipt, in accordance with the IT Rules, 2021.
These Terms, together with the Privacy Policy and any additional terms or notices expressly incorporated by reference, constitute the entire agreement between you and AstroSure with respect to the Services and supersede all prior or contemporaneous communications and proposals.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
No failure or delay by AstroSure in exercising any right under these Terms shall operate as a waiver of that or any other right.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. AstroSure may assign or transfer its rights or obligations under these Terms freely, including in connection with a merger, acquisition, or sale of assets.
All notices under these Terms shall be sent to support@astrosure.ai (for general queries) and grievance@astrosure.ai (for grievances).
These Terms are made available in English. Translations into other Indian languages may be provided for convenience; in case of any conflict between the English version and a translation, the English version shall prevail.
Clauses pertaining to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, grievance redressal, and any other provisions which by their nature ought to survive termination shall survive the termination of these Terms.
Disclaimer: This document is a template prepared for AstroSure AI Private Limited and is intended as a starting point only. It must be reviewed, customised, and approved by qualified Indian legal counsel before being published or used in production. Square-bracketed placeholders ([•], [Insert ...]) must be completed before use.